Gundam UC Big Mouse Pad

SHIPPING POLICY

Free Shipping all site.

Products that are not marked as group buys are stock products. We will handle orders in 7 business days.

We have two shipping methods: Standard Shipping & FedEx.

Standard Shipping Time: 7-15 days.

FedEx Shipping Time: 5-8 days.

Group Buy products please pay attention to the updated information.

RETURN & REFUND

Refunds regarding products not received from a shipping courier.

We recommend contacting the courier regarding any issues with shipment. We do not offer refunds if they have an issue with delivery, nor will we resend the order.

The following situations will also not be eligible for a refund request:

1. Incorrect contact information or address was provided

2. Not reply via email or accept calls from the courier

3. Refusing to sign for the parcel

4. Refusing to pay any import tax or fee's

5. Refusing import clearance