*Please offer the most detailed address, P.O. Box address is unable to deliver.
*The military address is unable to ship.

1. Do I need to pay the shipping fee?

Free Shipping on orders of $59.

If less than $59, need to pay a shipping fee of $9.99.

If you choose to ship via FedEx, you need to pay the shipping fee.

Fees are billed based on product weight.

2. What is the processing time?

It normally takes 5 days for our Chinese warehouse staff to hand orders(excluding weekends and holidays).

Products that are not marked as group buys are stock products. We will arrange shipping to you in 7 business days.

3. What's the shipping time?

We have 2 shipping methods, standard shipping & FedEx.

Standard Shipping Time: 7-15 days.

FedEx Shipping Time: 5-8 days.

If you order Group Buy-Products, it will take 1.5-2 months to produce.

4. Do I need to pay for taxes/duties?

All prices labeled at our site do not include duties and taxes. Customs Policies widely vary in different countries. We will charge the taxes according to the local policies.

Please note that your shipment may be delayed due to national holidays, stock shortages, carrier delays, customs delays, extreme weather and other circumstances beyond our control. We appreciate your patience in these cases.

If you have any questions, contact us with email at: support@keygeak.com, or leave us a message on contact us page.