Customer Service
support@keygeak.com
Free standard shipping on orders over $40
Return requests can be accepted within 30 days after the product has been delivered. Any requests to make a return/exchange of goods will no longer be available. Customized products do not support returns, because they are customized according to different customer needs.
We have two shipping methods: Standard Shipping & FedEx/UPS.
Standard Shipping Time: 7-15 days that depends on destination.
FedEx/UPS Shipping Time: 3-8 days that depends on destination.
🎨 In order to better correspond to your preferences, we accept custom mouse pads.
🏃🏼 Thickness and size are available.
⭐ Unlimited Revisions! Most edits are FREE though significant changes might incur a small additional fee.
💥 Great choice in gifts.
🏀 A good assistant for work & games.
✨ Material: knitted fabric + foam rubber
🕹️ Large Mouse Pads can perfectly fit your keyboard and mouse of any size, and there is also ample space for peripherals such as phones, tablets, laptops, etc. as well as protect your desktop.
1. The ratio of the image is as close as possible to the size ratio of the mouse pad.
2. The bigger the pixel, the better.
3. The important information should be centered as much as possible, and the edge will be cut by 1-2 cm according to the production needs
About smell: Because the mouse pad is shipped after produced, so it's normal to have some smell. It can be blown away in a cool and ventilated place for a few days.
About customize: Customized products cannot be resold, do not support returns, unless quality problems such as obvious damage of the mouse pad.
Free Shipping all site.
Products that are not marked as group buys are stock products. We will handle orders in 7 business days.
We have two shipping methods: Standard Shipping & FedEx.
Standard Shipping Time: 7-15 days.
FedEx Shipping Time: 5-8 days.
Refunds regarding products not received from a shipping courier.
We recommend contacting the courier regarding any issues with shipment. We do not offer refunds if they have an issue with delivery, nor will we resend the order.
The following situations will also not be eligible for a refund request:
1. Incorrect contact information or address was provided
2. Not reply via email or accept calls from the courier
3. Refusing to sign for the parcel
4. Refusing to pay any import tax or fee's
5. Refusing import clearance
sir shipping available for pakistan and how much shipping charges?
Hi.
We can ship to Pakistan.
All site products are free shipping over $59.
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